Projects

Data Migration for Adobe LMS

2022

Managed 1,000+ user migrations with complete data integrity, reducing onboarding cycle time by 22% and improving reporting visibility.

Skills Used

Salesforce, SQL, Excel Automation

Global Client Onboarding Optimization

2023 – 2024

Standardized onboarding workflows across international clients, integrating SLA tracking dashboards and improving cross-department collaboration efficiency.

Skills Used

Jira, Asana, Excel, SaaS Configuration

SaaS Customer Retention Program

2024 – 2025

Implemented retention analytics and automated engagement campaigns across B2B accounts, achieving a 60% boost in customer loyalty metrics.

Skills Used

CRM Automation, Power BI, SQL Analytics